In an effort to provide the campus with maximum value, the OD&T unit will initially focus on a learning and development model comprised of four key areas. As our efforts evolve, so will our strategy to address the needs of individuals, teams and the institution as a whole.
Human Resource Development or what many refer to as training, focuses on identifying and developing key competencies that enable individuals to learn and grow personally and professionally.
Performance Managementhelps to shape people's behavior and activities within an organization using systems such as selection, development, measurement and reward & recognition.
Change Managementincludes processes and tools for managing the people side of the change at individual and institutional levels. These tools include a structured approach that can be used to effectively transition groups or organizations through change. It may also include systems, structures and process changes.
Quality & Process Improvementincludes processes and tools to improve quality and to meet the needs and expectations of "customers" with a minimum of effort, rework and waste.
Serving UB in Many Ways
We are committed to saying "yes" as often as possible.
Can you help me get my staff to remember process steps? Yes.
Can you help me to implement a training program for my team? Yes.
Can you target a particular function with special training programs (like project managers)? Yes.
Can you give me some tools that I can use to make training that I perform more effective? Yes.
Can you help me to identify where I really need training and where I need other types of changes? Yes.
Being able to say "yes" and being able to consistently deliver high quality and not over-consume resources, means that we need to be innovative in our approach to service.
Working with individuals, managers, units, departments, and other groups across the University, Learning & Development's tiered approach to service allows us to provide maximum benefit and impact while maximizing our partnerships with others. We may provide a manager or a supervisor with a set of tools that allow them to be more effective, or we may allow a department to focus on their own unique core competency by conducting a needs analysis or helping to identify and subsequently help to manage an outside training vendor, or we might create a special and targeted learning program.
We are firm on goals and flexible on means. That means we are firmly committed to improving the knowledge, skills, abilities, and behaviors of our various campus populations; but we will find innovative ways of getting there!