Our EAP Coordinators
An EAP Coordinator is an individual who has the education, training and experience necessary to help people solve issues/concerns, and/or refers them to professionals in the community who specializes in that area of expertise. EAP Coordinators are experienced in dealing with a variety of concerns that may plague all of us at one time or another in our lives. If you…
- Feel stressed or stressed
- Feel like you have no control
- Feel angry, irritable, or worried much of the time
- Feel sad, helpless, or hopeless
- Sleep too much or too little
- Have unusual ideas or sensations
- Have difficulty concentrating
...then you may want to consider talking with one of our EAP coordinators.
All contacts with the EAP Coordinator are confidential.
Confidentiality is a requirement and our EAP Coordinators are bound by this rule. Nothing is disclosed to anyone, without the written consent of the employee or family member.
- Faced with a major life decision
- Unable to manage daily responsibilities
- Concerned about your own or someone else's use of alcohol or drugs
- Experiencing a chronic health problem
- Curious about how to find a therapist
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- Concerned for a friend, family member, or co-worker
- In a difficult relationship
- Ending a relationship
- Concerned about your child's behavior
- Caring for an elderly parent
- Dealing with a loss of a loved one or co-worker
- Have a loved one who is/has served overseas
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- Dissatisfied with work
- Uncertain about talking with a supervisor
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Or if you just need an "outside" perspective.
Referral Process
You can access UB EAP in a number of ways:
Self-Referral: Any UB employee may contact UB EAP directly by calling: 829-2144, 829-2231, or 887-2498. The NYS EAP Regional Office, in downtown Buffalo, may be reached at (716) 847-3911.
Supervisory Referral: A supervisor may strongly recommend or suggest EAP to an employee, but the decision ultimately rests with the employee to contact EAP. Supervisors are encouraged to contact the EAP Coordinator about any workplace or personal issue before referring the employee to EAP.
Third Party Referral: Co-workers, friends, family, clergy and counselors may suggest contacting the EAP Coordinator to an employee.
Union Referrals: Union representatives may also recommend EAP to an employee, but it still remains the decision of the individual employee to make the contact. Union reps, like supervisors, are encouraged to contact an EAP Coordinator to discuss the possibility of referral to EAP.
Web Site: For further information about using the UB Employee Assistance Program, visit our website at: www.eap.buffalo.edu. The NYS EAP also has a multi-functional website for further information at: www.worklife.state.ny.us/eap/.
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