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This nine course series helps managers to be more effective in their supervisory role. To be effective each of us must use strategic communication techniques, create a supportive environment for our employees, to allow them to be responsible and accountable for their work. While easily said, these things are frequently more difficult to do.
The Collaborative Performance Management – Exceptional Employee Results (CPM) Program is a customized training program specifically for UB designed to help managers refine their skills and improve their ability to manage employee performance. Participants will be engaged in a unique learning experience that will combine instructor-led workshops and self-paced online sessions. In addition to the classes, there are opportunities provided throughout the program to network and learn about the managerial experiences of your UB colleagues.
Please note: The next CPM Program is scheduled to begin in September 2013. If you would like to put your name on the list to be considered for this session, please complete the CPM Interest Form. Your request to participate does not guarantee that you will be part of the program. A limited number of registrations will be accepted.
If you want more information about this program call 645-4459.
Course Titles
Become a Better Communicator
Strategies for overcoming style differences in an effort to stay in dialogue |
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Deliver Performance Feedback
Prepare for and conduct effective performance review meetings |
Coach Your Employees to Excellence
Techniques for coaching employees to higher levels of performance |
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Complete UB Performance Program & Performance Evaluation Forms
Specific guidance about completing the performance management forms used at UB |
Create Collaborative Performance Agreements
Collaborate with your employees to create winning performance programs |
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Navigate the Discipline Process
Strategies for applying progressive discipline and tips for utilizing the resources available to assist you |
Manage Performance Day to Day
Identify and address the most common performance issues before they become problems |
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Motivate and Inspire Employees through Rewards and Recognition
Identify and reinforce the “right” behaviors |
Documentation Essentials
Techniques for simplifying and strengthening documentation in your employee records |
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If you are interested in participating in the CPM program, please complete the interest form.
Please note: The next CPM Program is scheduled to begin in September 2013. If you would like to put your name on the list to be considered for this session, please complete the CPM Interest Form. Your request to participate does not guarantee that you will be part of the program. A limited number of registrations will be accepted.
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